Monicascraft wants you to be able to shop with confidence on our site, which is why we take the privacy of your personal information very seriously. I respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. By using my website or any of our services, or providing us with any personal data, you agree to your personal data being used and disclosed in the manner set out in this policy.

Purpose of this Privacy Notice

This privacy notice aims to give you information on how Monicascraft collects and processes your personal data through your use of this website, including any data you may provide through this website when you shop with us. Monicascraft is the data controller and is responsible for your personal data (collectively referred to as 

It is important that the personal data I hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

How I Use Your Personal Data

I will only use your personal data when the law allows us to, and only for the purposes agreed to when you provided it. Most commonly, I will use your personal data in the following circumstances:

• Where I need to perform the contract I am about to enter into or have entered into with you.
• Please note that as regards any personal data you might enter into our website in relation to a third party recipient (including, without limitation, any photographs to be printed or used in any orders for personalised products, and/or personal information necessary to fulfil a gift/card order for a third party) our Privacy Policy shall apply. 
• Where it is necessary for my legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where I need to comply with a legal or regulatory obligation.

Generally I do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. 

Purpose for Which We Will Use Your Personal Data

We will use your personal

• Process and deliver your order(s) including
• Managing payments,and charges
• Collecting and recovering money owe to me
• To manage my relationship with you which will include:
• Notifying you about changes to my terms or privacy policy
• Asking you to leave a review
• To administer and protect my business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you

How is Your Personal Data Collected?

I can use different methods to collect data from and about you including through:

• Direct interactions. You may give us your personal information by filling in forms or by corresponding with me by post, phone, e-mail or otherwise. This includes information you provide when you:
• purchase any of my products or service
• give me some feedback.
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Your Legal Rights

You have the right to:

• Request what personal data I hold about you;
• Request any corrections to the personal data that I hold about you;
• Request erasure of your personal data;
• Object to processing of your personal data where I can relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;
• Request restriction of processing of your personal data;
• Request the transfer of your personal data to you or to a third party; or
• Withdraw consent at any time where I am relying on consent.
• Alternatively, I may refuse to comply with your request in these circumstances.

I may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

I can try to respond to all legitimate requests within one month. If your request is particularly complex, or you have made a number of requests, it may take us slightly longer (up to an additional two months). In this case, we will notify you within one month of the request being made with the estimated response time and the reason for the delay, and will keep you updated.

The Data I Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

When you complete an online form, register or shop with us online, I may collect, use and store different kinds of personal data about you such as your name, gender, date of birth, billing/delivery address, e-mail address and telephone number. We may also collect and retain information about your interactions with us either online or through our contact centres so that we can process your transactions and deal with any future queries.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Promotion Offers From Us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

The instructions in any SMS we send.

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Data Security

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.